We are working with DPD, a trusted name in deliveries, to make sure your orders arrive quickly, safely, and on time.
Recognizing that shipping costs directly impact your revenue, we’ve negotiated highly competitive rates to support your business growth.
Our detailed shipping cost structure, as well as the estimated time of arrival based on our experience, is outlined below:
All products sold by Symphonya.eu are purchased only through official channels, for this reason the return of products based on non-compliance is not accepted.
The return of the products will be made only for justified reasons such as the obvious and serious damage of the package and the products.
If the return of the products is not substantiated, Symphonya.eu will be able to reject the customer's request.
If the return of the products is justified, Symphonya.eu undertakes to return the entire value of the goods to the customer or to replace them as soon as possible, whichever option is the customer's option.
All notifications regarding the packages received by the customer will be made at the time of their receipt, completing the courier's report and sending the request to hello@symphonya.eu.
The customer has the following options for paying for the ordered goods:
Important note: Our bank account must be credited with the proper amount before shipping the order.
Important note: Our bank account must be credited with the proper amount before shipping the order.
